Terms of Service

1. Acceptance of Terms

By using the Channeled Letter services, you agree to these Terms of Service. If you do not agree with any part of these terms, do not use our services. These terms form a legal agreement between you and us.

2. Description of the Service

Channeled Letter offers spirit writing services, allowing you to request a channeled letter from a deceased loved one. The service includes:

• Completion of a personalized questionnaire about the deceased loved one
• Payment processing through the methods available in your region
• Production of the channeled letter by experienced mediums
• Delivery of the letter in digital format by email
• Human support throughout the entire process

3. Nature of the Service and Entertainment Purpose

The user expressly acknowledges, understands and accepts that:

• This service is offered solely for entertainment, emotional comfort and spiritual reflection
• Channeled letters are based on spiritual beliefs and practices, and there is no scientific guarantee or proof of real communication with spirits, deceased loved ones, or any supernatural entity
• The service does NOT replace medical, psychological, psychiatric treatment or any professional mental health care
• Results are subjective in nature, based on personal beliefs, and may vary according to each user’s individual interpretation
• The interpretation and meaning of the message are personal and should not be taken as professional, medical, legal or financial advice
• Channeled Letter is an independent company and has no affiliation, partnership or endorsement from companies such as Google, Meta (Facebook/Instagram), or any other organization
• By purchasing the service, the user understands that they are acquiring a spiritual entertainment experience, not a service with a guarantee of specific or supernatural results

4. Payment and Refunds

Payment must be made before the channeled letter is produced. We accept the payment methods available in your region, processed through secure payment gateways:

• Credit or debit card (processed through a secure gateway)
• Other local methods depending on your country (where available)

Refund Policy: Because the service is personalized and the letter is custom digital content, we generally do not offer refunds once the channeled letter has been produced and delivered. If you reside in a jurisdiction that grants statutory cancellation or refund rights (for example, certain U.S. states or other applicable consumer-protection laws), those rights still apply and you may exercise them as provided by law. If you experience technical problems or non-delivery, contact us and we will work to resolve it.

5. Delivery Time

The estimated time to receive the channeled letter is up to 5 business days after payment confirmation. This time may vary depending on demand and the availability of the mediums. You will receive updates about the status of your order by email.

6. Proper Use of the Service

By using our services, you agree to:

• Provide truthful and accurate information in the questionnaire
• Not use the service for illegal or harmful purposes
• Respect the spiritual and religious nature of the service
• Not share, resell or commercially exploit the letters
• Use the service responsibly and respectfully

7. Intellectual Property

The channeled letters produced are the property of the recipient for personal and private use. Reproduction, public distribution or commercial use of the letters without the express authorization of Channeled Letter is prohibited.

8. Limitation of Liability

Channeled Letter is not responsible for decisions made based on the messages received in the channeled letters. The service does not replace professional medical, psychological, legal or financial advice. If you are experiencing emotional or psychological problems, we recommend seeking help from qualified professionals. To the maximum extent permitted by applicable law, our liability is limited to the amount you paid for the service.

9. Changes to the Terms

We reserve the right to modify these Terms of Service at any time. Changes take effect immediately upon publication on the site. Continued use of the services after changes constitutes acceptance of the new terms.

10. Contact

For questions, complaints or requests related to these Terms of Service, contact us through the email available on the site cartapsicografada.com.

11. Governing Law and Disputes

These Terms of Service are governed by the laws applicable in your place of residence with respect to mandatory consumer rights. Nothing in these terms removes statutory protections you may have under local law, including, where applicable, the California Consumer Privacy Act (CCPA) and similar regulations. This document does not constitute legal advice.