Frequently Asked Questions
Get answers to your questions about channeled letters and our service
What is a channeled letter?
A channeled letter is a spiritual message written by a medium who acts as an intermediary between you and your loved one who has passed away. The medium connects with the spiritual plane and receives messages that are transcribed into a personalized letter for you.
How does the process to receive my letter work?
The process is simple: (1) You fill out a detailed questionnaire about your loved one and your questions; (2) You make the payment via Pix or credit card; (3) Our experienced mediums work to establish the spiritual connection; (4) The letter is produced and sent to your email within the timeframe of the chosen plan — from up to 6 hours to up to 5 days; (5) You receive human support throughout the entire process.
How long does it take to receive the channeled letter?
The timeframe depends on the chosen plan: up to 5 days on the Economy plan, up to 2 days on the Popular plan, and up to 6 hours on the Premium plan, always counted from payment confirmation. This time is needed so that our mediums can carry out the spirit writing with care and attention. You will receive updates on the status of your order by email throughout the process.
How much does the channeled letter service cost?
The investment starts at R$ 29 on the Economy plan (delivery within up to 5 days). There is also the Popular plan, at R$ 49 (delivery within up to 2 days), and the Premium plan, at R$ 89 (delivery within up to 6 hours). All include the mediums' spiritual work, the production of the personalized letter, and human support throughout the process. We accept payment via Pix (immediate confirmation) or credit card.
What payment methods are accepted?
We accept payment via Pix (with immediate confirmation) and credit card. Payment is processed securely through trusted gateways. After payment is confirmed, your order goes into production.
Can I request a refund if I don't like the letter?
Due to the personalized nature and the spiritual work involved, we do not offer refunds after the channeled letter has been delivered. Each letter is produced exclusively for you with dedication and care by our mediums. In case of technical issues or non-delivery of the service, please contact us for a resolution.
Does the channeled letter really work? Is it real?
Channeled letters are based on age-old spiritual beliefs and practices. Thousands of people have found comfort, peace, and connection through this service. Although there is no scientific guarantee of communication with spirits, our mediums are experienced and work with seriousness and respect. The service is intended to provide spiritual comfort and emotional connection.
How do I receive the channeled letter?
The letter is delivered in digital format to the email provided during the order. You will receive the complete message in a clear and organized way — it's worth checking that the email was typed correctly and looking in your spam folder. This format allows you to keep, reread, and share (if you wish) the message you received at any time.
Can I ask specific questions for my loved one?
Yes! In the questionnaire you will have space to ask specific questions you would like answered. Our mediums will do their best to convey these questions and bring back the answers from the spiritual plane. The more specific you are in the questionnaire, the better the connection will be.
Do I need to follow a specific religion to use the service?
No, the service is open to people of all beliefs and religions. We respect each person's individual spirituality. What matters most is being open to the spiritual experience and respectful of the mediumistic work carried out.
Can I request letters for more than one loved one?
Yes, you can request as many letters as you wish. Each letter is an individual order and requires a new payment and the completion of a specific questionnaire for each loved one. We recommend focusing on one connection at a time for better spiritual quality.
Are my personal data and information safe?
Yes! We take your privacy very seriously. All information provided is encrypted, stored securely, and never shared with third parties. Only our authorized mediums have access to the data needed to produce your letter, always maintaining complete confidentiality and respect. See our Privacy Policy for more details.